Shipping Policy

This Shipping Policy applies to all product orders placed on sonnyangelusshop.com, standardizing the full process rules of order shipment, global distribution, delivery timeliness, and logistics services. All shopping and logistics services provided by sonnyangelusshop.com follow unified and transparent standards to ensure stable, efficient, and reliable delivery experience for every global customer.

Order Processing & Shipment Arrangement

sonnyangelusshop.com has a standardized professional warehousing and sorting system. All successfully paid and confirmed valid orders will be processed and shipped within 1 to 3 working days. Our professional warehouse team will complete product inspection, careful packaging, and outbound verification strictly before shipment to ensure that all delivered Isopure protein nutrition products are brand new, intact, and in qualified condition, avoiding defective or damaged products during delivery.

Global Delivery Time Standard

To unify the global user shopping experience, sonnyangelusshop.com adopts a consistent delivery standard for all domestic and international regions. The standard delivery time for all orders is 6 to 12 working days. A small number of delivery delays may be caused by objective factors such as regional customs clearance, logistics transit scheduling, and extreme weather, which belong to the normal fluctuation range of international logistics and will not affect the overall delivery quality.

Expedited Delivery Service

In order to meet the urgent shopping needs of individual customers, sonnyangelusshop.com provides optional expedited delivery services. Customers who require faster receipt of goods can choose the expedited channel during the order placement process. We will prioritize the processing, packaging, and logistics scheduling of expedited orders to greatly shorten the delivery cycle and meet urgent user demands.

Universal Free Shipping Benefit

sonnyangelusshop.com provides permanent free shipping services for all products across the entire site. There are no shipping fees, packaging fees, logistics surcharges, or any hidden charges for any orders. No minimum purchase limit is required, and all global users can enjoy the zero-freight shopping benefit, effectively reducing the overall shopping cost of Isopure high-protein nutrition products.

Logistics Tracking & Exception Handling

After the order is shipped, sonnyangelusshop.com will timely update the official logistics tracking number and real-time transportation trajectory on the user order page. Customers can check the parcel delivery status online at any time. For any logistics abnormalities such as parcel detention, delayed transit, and information update errors, users can contact our customer service team at any time, and we will promptly verify and solve the problem to ensure the smooth delivery of parcels.